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Privacy Policy

Introduction

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including account creation and booking a gaming room. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1. Personal Information


  • We may collect the following personal information during account registration, booking, or visits:

  • Full name

  • Date of birth

  • Contact information (email address, phone number)

  • Address

  • Identification details (e.g., driver’s license, passport, utility bill)


1.2. Non-Personal Information


  • We may collect non-identifiable information, such as:

  • IP address

  • Browser type

  • Device information

  • Usage data (e.g., interactions with our website or app)

2. How We Use Your Information

2.1. To process and manage your bookings.


2.2. To verify your identity for age and security compliance.


2.3. To communicate with you regarding your bookings, updates, or promotions.


2.4. To improve our website, app, and overall customer experience.


2.5. To comply with legal obligations or resolve disputes.

3. How We Share Your Information

3.1. With Third Parties

  • We do not sell, trade, or share your personal information with third parties, except in the following cases:

  • To comply with legal obligations, such as court orders or law enforcement requests.

  • With service providers who assist in delivering our services (e.g., payment processors).


3.2. Business Transfers

In the event of a merger, sale, or transfer of business assets, your information may be transferred to the new entity under this privacy policy.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

6.1. You have the right to:

  • Access your personal information and request a copy of it.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your personal information, subject to legal or operational requirements.

  • Withdraw consent for the processing of your personal information where applicable.


6.2. To exercise your rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. You can modify your browser settings to disable cookies, but some features of our website may not function properly without them.

8. Children’s Privacy

Our services are not intended for children under 16 without parental or guardian consent. We do not knowingly collect personal information from children under 16. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this policy from time to time. Significant changes will be communicated via email or a notice on our website. Please review this policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

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